In the heart of Makati City, the Philippines’ glittering financial hub, a shocking scene unfolded that captivated the world. A woman, later nicknamed “Rose” by local media, was photographed crawling out of a sewer drain in broad daylight, her emergence from the underground startling pedestrians and igniting a viral firestorm.
The haunting images, captured by hobbyist photographer William Roberts, a software worker with a passion for photography, quickly spread across platforms like Reddit, Instagram, and Facebook, amassing thousands of views within hours. What began as a bizarre moment soon unraveled a deeper, more troubling story about the invisible homeless population living beneath one of the country’s wealthiest districts.

Roberts, who goes by the handle @iammrthirty online, recounted the surreal encounter to the South China Morning Post’s This Week in Asia. “I was just walking home, waiting at a pedestrian light, when I saw a head pop out of a canal,” he explained. “Since I was already taking photos, I framed her in my camera and kept shooting as she crawled out.” As Rose emerged, a nearby police officer attempted to question her, but she fled, running past Roberts in a blur. “I just kept clicking until she started running toward me, then past me,” he said. The raw, unfiltered images he posted online sparked a frenzy of speculation, with some netizens wondering if the scene was a publicity stunt or an art project, while others expressed shock at the stark reality it revealed.

The viral photos prompted swift action from local authorities. The Department of Social Welfare and Development (DSWD) located Rose and provided her with PHP 80,000 (approximately USD 1,435) in financial aid. In an unusual move, they also named her an “honorary social worker,” hoping she could help connect with others living in similar conditions. But the story took a darker turn when investigations revealed Rose was not alone.

She was part of a small community of about 15 people who had taken shelter in a network of underground drainage tunnels near a creek by the Makati Medical Center, just a kilometer from the bustling business district. Roberts, reflecting on the discovery, spoke to an officer from the Makati Central Estate Association who admitted, “They didn’t even know where the pipes go,” highlighting the hidden nature of this underground world.
Journalists from This Week in Asia visited the site and described a grim scene: piles of trash, a pungent stench, and signs of recent flooding from heavy rains. Rose and her companions were nowhere to be found, likely driven away by increased police patrols following the viral incident. The discovery of this hidden community shed light on a much larger issue—Metro Manila’s escalating homelessness crisis.

According to a 2023 study by two non-governmental organizations, approximately 4.5 million Filipinos are homeless, with two-thirds residing in Metro Manila. The COVID-19 pandemic exacerbated the situation, with lockdowns leading to widespread job losses and pushing countless families deeper into poverty.
Experts like Gino Antonio Trinidad, a doctoral researcher specializing in urban poor communities, pointed out that the viral moment captivated the public due to its sheer novelty. “We’re used to seeing street dwellers in urban areas, but for someone to emerge from a sewer in the heart of Makati’s central business district? That’s new,” he said.

However, Trinidad was quick to criticize the DSWD’s response as performative, arguing that cash handouts and symbolic titles do little to address systemic failures in housing policy and social services. “This is a Band-Aid solution,” he said. “The government needs to tackle the root causes of homelessness, not just capitalize on a viral moment.”
Arvin Dimalanta, from the Philippine Resource Centre for Inclusive Development, echoed these sentiments, emphasizing the lack of a clear definition of homelessness in Philippine law. “People like Rose, who live in drains, cemeteries, or take odd jobs to survive, are often invisible to the system,” he explained. Despite existing housing laws, enforcement is spotty, and resources are scarce.

Dimalanta noted that the absence of dedicated homeless shelters is a glaring gap in the country’s social safety net. “It wouldn’t take much for local governments to set up a shelter and help people get back on their feet,” he said. “Instead, we’re left with temporary gestures that don’t solve the problem.”
The online reaction to Rose’s story was a mix of empathy, outrage, and dark humor. Filipino netizens turned the incident into memes, with one post joking, “Requirements to receive 80K from the government: a cutter and a drainage hole.” Another quipped, “Maybe I should crawl into a sewer too.” While these memes provided comic relief, they also underscored the public’s frustration with the government’s inadequate response to homelessness.
On platforms like Reddit, users from around the world drew parallels to similar issues in their own countries, with one commenter noting that in the United States, over 50% of homeless individuals have jobs but still can’t afford housing, and many live in sewer systems or tents in cities like Las Vegas.

The viral moment also sparked broader conversations about urban poverty and the stark inequalities in Metro Manila, where gleaming skyscrapers and luxury malls stand in sharp contrast to the hidden struggles of the urban poor.
For every high-rise in Makati, there are countless individuals like Rose, surviving in makeshift shelters or underground tunnels, unnoticed by the city’s elite. The incident has prompted calls for more comprehensive reforms, including better housing policies, accessible shelters, and job programs to address the root causes of poverty.
As the buzz around the “Mole Woman” fades, the underlying issues remain. Rose’s story, while briefly in the spotlight, is a stark reminder of the millions of Filipinos living on the margins, their struggles obscured until a chance photograph brings them into focus.
For now, the tunnels beneath Makati remain a hidden refuge for those with nowhere else to go, and advocates like Trinidad and Dimalanta continue to push for change, hoping this viral moment will lead to lasting solutions rather than fleeting attention.
